Serviceaide Success Stories—
Leading Multinational IT Services Provider

Leading Multinational IT Services Provider
Service Management Solution:
Luma Virtual Agent
Serviceaide Success Stories — Leading Multinational IT Services Provider
The Challenge

The Challenge

One of the top challenges facing businesses today is the ability to stay ahead of rapidly changing technology. Managed IT services and solutions providers arm businesses in all verticals with the modern technology they need to function, compete, and quickly serve customers. This multinational IT managed services provider (MSP) shoulders considerable responsibility in keeping their 5,000 client’s businesses across ten Latin American countries up and running, securely. Whether the clients depend on them for access to newer technology, to alleviate the burden on their staff, for cost savings, or to enhance security, one thing is sure, their clients turn to them for peace of mind.

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