Success Stories

Professional Services

Serviceaide Professional Services (a Multi-Million Business Unit) Runs Their Business on POB

Skagit County

Skagit County leveraged ITSM to increase support demands during Covid-19.

Florida Power & Light

Florida Power & Light Is Energized By Serviceaide's ITSM Platform

Henny Penny

Henny Penny Utilizes Serviceaide's Modern Solutions To Revamp Outdated Systems.

Academy Bank

Academy Bank Streamlines Service Management, Purchasing, and Change Management with Automation

Herning Municipality

Herning Municipality Improves Support Agent and Customer Access to Knowledge Articles

Kent County

Kent County Standardizes Services from IT to Jail Maintenance in a Single Solution.

Gemdale Property

Gemdale Property Uses Serviceaide’s Virtual Service Agent, Luma, To Serve Their Community And Provide Users With A Better Residential Service Experience

Leading Fast Food Franchise

Leading Fast Food Franchise Takes Employee Experience To The Next Level

Global Electronics Manufacturer

Global Electronics Manufacturer Provides a Reliable, Fast Communication Channel for Modern Workers

Multinational IT Services Provider

Multinational IT Services Provider Enhances Productivity with Luma Virtual Agent from Serviceaide

Independent Purchasing Cooperative

Independent Purchasing Cooperative Increases ITIL Efficiency and Decreases Overhead


Alpargatas Robust and flexible solution: Intelligent Service Management.

Fujitsu Brasil

Fujitsu Brasil 24x7x365 Service in an Operations Center Located in São Paulo

Atlas Schindler Elevators

Atlas Schindler Elevators In-house Service Desk Routine Has Been Improved and Serviceaide Meets Current and Future Demands


OnStar Sought To Identify And Implement A Service Desk Solution Capable Of Handling Large Data Volumes