Optimize Asset Performance with Enterprise Asset Management

Gain Complete Control Over Your Assets with Real-Time Visibility and Tracking

At the heart of our Enterprise Asset Management (EAM) solution is the goal to optimize the entire lifecycle of your assets, from acquisition to disposal. EAM enables you to track and monitor assets in real-time, perform predictive maintenance, and gain AI-driven insights that enhance asset performance and extend longevity. By automating asset-related processes, you reduce manual interventions, improve compliance with regulations, and minimize risks, all while cutting operational costs and increasing overall efficiency.

EAM ensures that your assets are fully utilized, maintained proactively, and managed in alignment with your business goals.

Features

A Complete Asset

Management

Solution

Transform the way your business handles assets with a unified platform designed for maximum asset performance and longevity.

Asset Lifecycle Management

Manage assets from acquisition to decommissioning on one platform.

Predictive Maintenance

Use AI to predict maintenance and avoid downtime.

Real-Time Asset Tracking

Track assets in real-time for full visibility and smarter decisions.

AI-Driven Insights

Gain performance insights with AI for better resource allocation.

Compliance and Risk
Management

Automate compliance and reduce asset-related risks.

Cost-Effective Asset
Utilization

Optimize asset use to extend lifespan and lower costs.

Benefits

Maximize Efficiency,

Minimize

Downtime

Unlock the full potential of your assets with EAM, improving performance and reducing downtime across your organization.

Improve Asset
Utilization

Track performance and schedule proactive maintenance for optimal use.

Reduce
Maintenance Costs

Automate maintenance tasks and predict asset failures to lower repair and replacement costs.

Enhance Asset
Visibility

Get real-time updates on asset status for smarter decisions.

Boost
Compliance

Automate audits to stay compliant with industry regulations.

Minimize
Downtime

Prevent breakdowns with predictive maintenance.

Data-Driven
Decisions

Use AI insights to guide asset management decisions.

Areas

Departments We

Innovate

Our solutions boost functionality and efficiency across departments, enabling smoother and more effective operations.

Human Resources
Information Technology
Operations
Compliance
Customers
Any Vertical (No Code)
Use cases

See EAM in

Action

From manufacturing to facilities management, EAM provides reliable, efficient asset management solutions for various industries.

Authority
Authority

Discover Why Fortune 1000

Enterprises

Serviceaide

Trust Serviceaide

Serviceaide
“I absolutely love their support! Any Question I have, not matter how small or silly, someone always gets back to me in a timely fashion. There are always very friendly and will do everything they can to assist.”


Gartner
“There is nothing that I don’t like about ChangeGear! The setup and maintenance is very intuitive. Any questions I have are quickly answered by their friendly staff. It’s a product that just works”
Gartner
” Serviceaide has given us a broad platform that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure and expand service and support across the enterprise”
Dana Hogan
“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”
Fabio Dias
“Getting a device’s information collected and properly categorized is critical to success. If you get it wrong and classify everything as ‘critical,’ then you create a situation where the overhead becomes unmanageable."
David Goldstein
“Giving managers a view of the performance of their business and serving the end user in the same tool sets it apart”
Antônio Guimarães
“Luma's conversational skills, ease of building new skills and the flexible external system API calling ability are very helpful for Gemdale to expand and deploy new property service capabilities very quickly.”
Lu Yu
“Luma is a good tandem of business and IT, helping to quantify the demand for property services and driving IT to continue to create value for the business. "

Mr. Ou
“The Serviceaide team delivered. ChangeGear required a simple configuration and was out-of-the box. The local team in Florida was responsive and available."

Brandi Dayhaw
“Suggestion Center is still the most impressive AI feature to me. That’s the one that most directly impacts time savings and helps our IT staff help end-users. A close follow up is the Field Recommender. "
Corey Smith
“Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line."
Fernando Mejia
“Customers really like the new self-service portal as well as the ability to email their requests directly to the service-tracking tool.”

Cynthia Robinson
“I was particularly impressed by Serviceaide’s commitment to an AI-first approach to development and introduction of AI capabilities such as the Virtual Agent, and Copilot."
Rico Alonzo
“By automating many of our manual processes, we can quickly ramp up each time we expand into a new market."


Shannon Smith
“I absolutely love their support! Any Question I have, not matter how small or silly, someone always gets back to me in a timely fashion. There are always very friendly and will do everything they can to assist.”


Gartner
“There is nothing that I don’t like about ChangeGear! The setup and maintenance is very intuitive. Any questions I have are quickly answered by their friendly staff. It’s a product that just works”
Gartner
” Serviceaide has given us a broad platform that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure and expand service and support across the enterprise”
Dana Hogan
“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”
Fabio Dias
“Getting a device’s information collected and properly categorized is critical to success. If you get it wrong and classify everything as ‘critical,’ then you create a situation where the overhead becomes unmanageable."
David Goldstein
“Giving managers a view of the performance of their business and serving the end user in the same tool sets it apart”
Antônio Guimarães
“Luma's conversational skills, ease of building new skills and the flexible external system API calling ability are very helpful for Gemdale to expand and deploy new property service capabilities very quickly.”
Lu Yu
“Luma is a good tandem of business and IT, helping to quantify the demand for property services and driving IT to continue to create value for the business. "

Mr. Ou
“The Serviceaide team delivered. ChangeGear required a simple configuration and was out-of-the box. The local team in Florida was responsive and available."

Brandi Dayhaw
“Suggestion Center is still the most impressive AI feature to me. That’s the one that most directly impacts time savings and helps our IT staff help end-users. A close follow up is the Field Recommender. "
Corey Smith
“Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line."
Fernando Mejia
“Customers really like the new self-service portal as well as the ability to email their requests directly to the service-tracking tool.”

Cynthia Robinson
“I was particularly impressed by Serviceaide’s commitment to an AI-first approach to development and introduction of AI capabilities such as the Virtual Agent, and Copilot."
Rico Alonzo
“By automating many of our manual processes, we can quickly ramp up each time we expand into a new market."


Shannon Smith
Resources

Equip Yourself with

the Latest in

Service Innovation

Access expert insights, guides, and tools to optimize your service management and drive innovation.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Serviceaide has Offices

Around

Serviceaide

the Globe

United States


2445 Augustine Drive Suite 150
Santa Clara, CA 95054
+1 650 206 8988

10210 Highland Manor Drive Suite 275 Tampa, FL 33610
+1 813 632-3600

Asia Pacific


6th Floor, Unit No-603, PSR Prime
Towers,

Gachibowli, Hyderabad – 500032,
Telangana – India

Latin America


Rua Henri Dunant, 792, Cj 609 São Paulo, SP Brasil
0
4709-110
+55 11 5181-4528

Ukraine


Sportyvna sq

1a/ Gulliver Creative Quarter

r. 26/27 Kiev, Ukraine 01023

Denmark


Garnisonen 44

DK-4100 Ringsted