Deliver great experiences and improve productivity:
“We hired Serviceaide because they are a client-focused company. They listened to our challenges and provided viable solutions. We were able to leverage the virtual agent technology and seamlessly integrate into our existing service desk ticketing system. This provided our customers with an enhanced self-service experience as well as another avenue to support our diverse citizen base.”
– Kelly Davis, State of Colorado
Luma seamlessly integrates with existing service and support infrastructures and processes. Including ChangeGear, ServiceNow, Cherwell, BMC, TOPdesk, Wendia POB, and others. Luma also supports multiple communications channels including MS Teams, Slack, Google, WhatsApp, and WeChat.