Streamline Change
Management for
Business Compliance

The Change Management Platform with Built-In Generative AI and End-to-End Workflow Automation

Take Control of Every Change with Automated Workflows That Ensure Compliance

Our Change Management solution ensures that all technology changes, upgrades, and updates are handled efficiently, reducing risks and maintaining business continuity. By automating change workflows and centralizing change records, we simplify the change process while ensuring compliance and audit readiness. Our solution enhances collaboration between IT and business teams,

providing complete visibility into every step of the change process. Leveraging AI and predictive analytics, we proactively manage risks and ensure that changes do not disrupt operations. Our solution integrates seamlessly with ITIL best practices to support smooth, controlled changes throughout your organization.

Features

A Holistic Change

Management

Solution

Control and manage every aspect of change management with automation, visibility, and AI-powered risk analysis.

Automated Change
Workflows

Streamline change processes by
automating workflows for faster approvals.

Centralized Change
Records

Maintain a single repository for all change records to enhance visibility.

Risk
Mitigation

Minimize risks from technology
changes through effective planning and execution.

Audit Readiness

Ensure comprehensive documentation of changes for audits and regulatory reviews.

Business Continuity

Support operations by aligning changes with business continuity plans.

AI-Powered Predictive Analysis

Use AI to anticipate risks and proactively manage change challenges.

Benefits

Control Change.

Improve

Compliance

Our change management solution reduces risks, enhances efficiency, and ensures compliance in a dynamic IT environment.

Reduced
Manual Effort

Automate routine change processes, freeing up resources for more strategic tasks.

Better
Compliance

Centralized records and automated workflows simplify change tracking and compliance.

Lower Risk
of Failures

Monitor every change stage to prevent disruptions and minimize failure risks.

Faster
Approvals

Streamlined workflows and notifications speed up change reviews and approvals.

Improved Audit
Readiness

Thorough documentation of changes ensures audit and regulatory readiness.

Collaboration
Across Teams

Improve collaboration between IT, business, and compliance to align changes with goals.

AREAS

Departments We

Innovate

Our solutions boost functionality and efficiency across departments, enabling smoother and more effective
operations.

Humans Resources

Information Technology

Operations

Compliance

Customers

Any Vertical (No Code)

Use Cases

See Change Management in

Action

Our changes management solution supports various industries by providing flexible, automated solutions for change control and compliance.

IT Change Management

Automate approvals and implementations of updates to minimize downtime.

Compliance & Regulatory Changes

Ensure all changes documented and traceable for audit compliance

Cloud Migrations

Manage Cloud Migrations by centralizing documentation and automating workflows

Business Continuity

Align all changes with business continuity strategies for consistent operations.

Authority

Discover Why Fortune 100

Enterprise

Trust Serviceaide

Gartner

“I absolutely love their support! Any Question I have, not matter how small or silly, someone always gets back to me in a timely fashion. There are always very friendly and will do everything they can to assist.”  
‍

Gartner

“There is nothing that I don’t like about ChangeGear! The setup and maintenance is very intuitive. Any questions I have are quickly answered by their friendly staff. It’s a product that just works”
‍

Dana Hogan

” Serviceaide has given us a broad platform that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure and expand service and support across the enterprise”

Fabio Dias

“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”

David Goldstein

“Getting a device’s information collected and properly categorized is critical to success. If you get it wrong and classify everything as ‘critical,’ then you create a situation where the overhead becomes unmanageable."

Antônio Guimarães

“Giving managers a view of the performance of their business and serving the end user in the same tool sets it apart”
‍

Lu Yu

“Luma's conversational skills, ease of building new skills and the flexible external system API calling ability are very helpful for Gemdale to expand and deploy new property service capabilities very quickly.”

Mr. Ou

“Luma is a good tandem of business and IT, helping to quantify the demand for property services and driving IT to continue to create value for the business. "
‍

Brandi Dayhaw

“The Serviceaide team delivered. ChangeGear required a simple configuration and was out-of-the box. The local team in Florida was responsive and available."
‍

Corey Smith

“Suggestion Center is still the most impressive AI feature to me. That’s the one that most directly impacts time savings and helps our IT staff help end-users. A close follow up is the Field Recommender. "

Fernando Mejia

“Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line."
‍

Cynthia Robinson

“Customers really like the new self-service portal as well as the ability to email their requests directly to the service-tracking tool.”
‍

Rico Alonzo

“I was particularly impressed by Serviceaide’s commitment to an AI-first approach to development and introduction of AI capabilities such as the Virtual Agent, and Copilot."
‍

Shannon Smith

“By automating many of our manual processes, we can quickly ramp up each time we expand into a new market."

‍

Gartner

“I absolutely love their support! Any Question I have, not matter how small or silly, someone always gets back to me in a timely fashion. There are always very friendly and will do everything they can to assist.”  
‍

Gartner

“There is nothing that I don’t like about ChangeGear! The setup and maintenance is very intuitive. Any questions I have are quickly answered by their friendly staff. It’s a product that just works”
‍

Dana Hogan

” Serviceaide has given us a broad platform that is flexible, will scale with our business, and allow us to manage all aspects of our IT infrastructure and expand service and support across the enterprise”

Fabio Dias

“Even with the structural growth, there was no increase in costs or the need to hire more IT professionals to manage the environment, as some processes were automated and it was possible to use the workforce for other activities.”

David Goldstein

“Getting a device’s information collected and properly categorized is critical to success. If you get it wrong and classify everything as ‘critical,’ then you create a situation where the overhead becomes unmanageable."

Antônio Guimarães

“Giving managers a view of the performance of their business and serving the end user in the same tool sets it apart”
‍

Lu Yu

“Luma's conversational skills, ease of building new skills and the flexible external system API calling ability are very helpful for Gemdale to expand and deploy new property service capabilities very quickly.”

Mr. Ou

“Luma is a good tandem of business and IT, helping to quantify the demand for property services and driving IT to continue to create value for the business. "
‍

Brandi Dayhaw

“The Serviceaide team delivered. ChangeGear required a simple configuration and was out-of-the box. The local team in Florida was responsive and available."
‍

Corey Smith

“Suggestion Center is still the most impressive AI feature to me. That’s the one that most directly impacts time savings and helps our IT staff help end-users. A close follow up is the Field Recommender. "

Fernando Mejia

“Serviceaide’s Intelligent Service Management freed up my developers to work on other, more valuable projects. Above all, our highest value is addressing the bottom line."
‍

Cynthia Robinson

“Customers really like the new self-service portal as well as the ability to email their requests directly to the service-tracking tool.”
‍

Rico Alonzo

“I was particularly impressed by Serviceaide’s commitment to an AI-first approach to development and introduction of AI capabilities such as the Virtual Agent, and Copilot."
‍

Shannon Smith

“By automating many of our manual processes, we can quickly ramp up each time we expand into a new market."

‍