Serviceaide’s vision is to re-invent Service Management with the power of Artificial Intelligence. Data problems have plagued the service management industry for years. We have married a world-class ITSM SaaS solution with innovative big data technology and Artificial Intelligence to solve these problems.
“ITSM departments everywhere are supporting an unprecedented variety of devices, applications and use cases. But thanks to natural language processing and artificial intelligence, the kinds of service levels and seamless experiences that once felt impossible are now within reach for companies of all sizes. It’s an exciting time!”
— Wai Wong
CEO of Serviceaide
Vision, Knowledge, Experience, Results
Wai received his Master’s and Bachelor’s degrees in computer science focusing on AI and Systems Architecture from Columbia University in NY.
Diane has a degree in Engineering from the University of Waterloo.
Chandra has a Master’s degree in engineering from PSG College of Technology, India and a Bachelor’s degree in Mechanical Engineering.
Rich has an M.B.A. from the Robert H. Smith School of Business at the University of Maryland and B.S. in Computer Science from Wake Forest University.
Prasanna holds Degrees in Telecommunications and Engineering, as well as being an accomplished ITIL V3 expert.