The timing could not be better for IT and non-IT business unit’s attention on improvement. C-level executives are hot on digital transformation initiatives, knowing they will help counter competitive disruption, improve customer experience, and establish better overall performance.
Read this whitepaper to find out how you can prioritize employee experience as part of your digital transformation initiatives.
“Virtual support agents and artificial intelligence capabilities, can transform the way that support analysts perform their jobs and improve customer experience.”
“I have used Service Desk and IT Service Management products from other vendors throughout my career, so I know firsthand the steps to add, change and configure functionality. The ease of use and correspondingly low administrative burden, versus other solutions I used and evaluated, quickly became apparent when I evaluated Intelligent Service Management. This is why I chose Serviceaide.”
— Peter Jurhs, Nampa School District, Director of Information Services