Serviceaide Success Stories—
Global Electronics Manufacturer

Global Electronics Manufacturer
APAC Region
Service Management Solution:
Luma Virtual Agent
Serviceaide Success Stories — Global Electronics Manufacturer
The Challenge

The Challenge

The southeast Asia and Pacific (APAC) region is a critical hub for electronic solutions and components and device production. For this big-name brand, the Singapore team is responsible for the sales and marketing of innovative technology that improves people’s lives and makes the world a better place. The booming digital growth within the region is positive, but to remain cutting-edge the company is always exploring new, more agile processes.

For a company to survive and continue to succeed for over 100 years, it must be doing something right. Many of the employees work on manufacturing shop floors, and their productivity depends on optimal resources and conditions. Time is money, and the company continually pursues opportunities to increase throughput by removing work obstacles.

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