SunView Software is named among nine of the Notable ITSM Vendors named in the report. In this report you will find:
This Gartner report says, “This research helps Midsize Enterprise (MSE) CIOs traverse the complex ITSM vendor landscape and identify their best-fit solutions.” Based on our understanding of the report, vendors named in this report vendors named met the value criteria deemed most applicable for the Midsize Enterprise such as providing outstanding customer service and support, platform scalability, ease-of-administration, affordability, enterprise-grade functionality, and more.
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Magic Quadrant for IT Service Management Tools, Rich Doheny, Keith Andes, Mark Cleary, Published 06 October 2020, Updated 22 March 2021