Case Studies

Resource Center

Many businesses have already enriched the customer experience and lowered the cost of service with our help. To find out how they did it, review the success stories we’ve spotlighted below.

Luma Case Studies
Serviceaide Success Stories – Gemdale Property

Gemdale Property – It truly reflects the data-driven business transformation, generates more valuable business data.

View
Serviceaide Success Stories – Leading fast food franchise takes employee experience to the next level

Leading Fast Food Franchise – takes employee experience to the next level

View
Serviceaide Success Stories – Global electronics manufacturer provides a reliable, fast communication channel for modern workers

Global electronics manufacturer provides a reliable, fast communication channel for modern workers

View
Serviceaide Success Stories – Multinational IT Services Provider Enhances Productivity with Luma Virtual Agent from Serviceaide

Multinational IT Services Provider Enhances Productivity with Luma Virtual Agent from Serviceaide

View
ISM Case Studies
Serviceaide Success Stories – Independent Purchasing Cooperative

Independent Purchasing Cooperative Increase ITIL efficiency and decrease overhead.

View
Serviceaide Success Stories – Nampa School District Become highly responsive, resulting in satisfied customers.

Nampa School District Become highly responsive, resulting in satisfied customers.

View
Serviceaide Success Stories – Alpargatas Robust and flexible solution: Intelligent Service Management.

Alpargatas Robust and flexible solution: Intelligent Service Management.

View
Serviceaide Success Stories – Fujitsu Brasil 24x7x365 service in an operations center located in São Paulo.

Fujitsu Brasil 24x7x365 service in an operations center located in São Paulo.

View
Serviceaide Success Stories – BRK Ambiental Unification of the various IT processes into a single tool

BRK Ambiental Unification of the various IT processes into a single tool

View
Serviceaide Success Stories – Atlas Schindler Elevators In-house Service Desk routine has been improved and Serviceaide meets current and future demands

Atlas Schindler Elevators In-house Service Desk routine has been improved and Serviceaide meets current and future demands

View
Serviceaide Success Stories – OnStar Sought to identify and implement a service desk solution capable of handling large data volumes.

OnStar Sought to identify and implement a service desk solution capable of handling large data volumes.

View