Many businesses have already enriched the customer experience and lowered the cost of service with our help. To find out how they did it, review the success stories we’ve spotlighted below.
Case Studies


Gemdale Property – It truly reflects the data-driven business transformation, generates more valuable business data.
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Leading Fast Food Franchise – takes employee experience to the next level
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Global electronics manufacturer provides a reliable, fast communication channel for modern workers
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Multinational IT Services Provider Enhances Productivity with Luma Virtual Agent from Serviceaide
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Independent Purchasing Cooperative Increase ITIL efficiency and decrease overhead.
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Nampa School District Become highly responsive, resulting in satisfied customers.
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Alpargatas Robust and flexible solution: Intelligent Service Management.
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Fujitsu Brasil 24x7x365 service in an operations center located in São Paulo.
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BRK Ambiental Unification of the various IT processes into a single tool
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Atlas Schindler Elevators In-house Service Desk routine has been improved and Serviceaide meets current and future demands
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OnStar Sought to identify and implement a service desk solution capable of handling large data volumes.
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