If you’re curious about Intelligent Service Management and Luma, you’ve clicked to the right place. Here you’ll find helpful videos, datasheets, and case studies that demonstrate how Serviceaide can help you deliver unrivaled customer service.
With innovative solutions like ours, it’s easier to show than tell. Watch the videos below to witness Intelligent Service Management and Luma in action and get an up-close look at their many advanced features.
The intelligent virtual agent to make customer support more efficient and effective.
See How Luma Aids End-Users
Elevate your customer support with support agents that are available 24/7.
See How Luma Aids Analysts
Spare your analysts from the drudgery of chasing down details, confirming resolutions, and initiating surveys.
See How Luma Aids Managers
Make managers more effective by giving them fast access to operational data and KPIs, to provide more consistent support.
Looking for more contextual information on the technologies that are changing ITSM? Or, maybe some tools to help you choose the best ITSM solution for your business? You’ve come to the right place.
What is ITIL?
A Quick guide to IT Infrastructure Library
Many businesses have already enriched the customer experience and lowered the cost of service with our help. To find out how they did it, review the success stories we’ve spotlighted below.
Now it’s time to dive into the details. These datasheets allow you to read every feature, every benefit, and all of the technical specifications. So you can envision how you’ll integrate Serviceaide solutions into your infrastructure.