Transform Your Rule-Based Chatbot into An Intelligent, Conversational Virtual Agent
Luma Virtual Agent and Luma Knowledge
Luma Virtual Agent now leverages enterprise knowledge to harness and expand virtual service. A virtual agent joined to the knowledge hub will magnify the power of self-service.
Tap into the different knowledge sources across your enterprise. Luma Knowledge unleashes previously siloed information that can be utilized to provide answers more quickly, connect common challenges and provide context in situations that were previously unrecognized.
