Leverage Luma Virtual Agent to Transform Service and Support

Deliver great experiences and improve productivity:

  • Help users find answers to questions easily.
  • Leverage predictive capabilities to anticipate unmet needs.
  • Empower service owners at a fraction of the cost.
  • Included in the ChangeGear Service Manager solution.

Organizations using Luma can reduce costs by 30% or more. Implement AI capabilities quickly, within a low or no-code environment

Schedule a Demo
Serviceaide ChangeGear reviews sourced by G2

State of Colorado

“We hired Serviceaide because they are a client-focused company. They listened to our challenges and provided viable solutions. We were able to leverage the virtual agent technology and seamlessly integrate into our existing service desk ticketing system. This provided our customers with an enhanced self-service experience as well as another avenue to support our diverse citizen base.”

– Kelly Davis, State of Colorado

Hundreds of Integrations

Luma seamlessly integrates with existing service and support infrastructures and processes. Including ChangeGear, ServiceNow, Cherwell, BMC, TOPdesk, Wendia POB, and others. Luma also supports multiple communications channels including MS Teams, Slack, Google, WhatsApp, and WeChat.

Leading companies enhance self-service with Luma