Codeless Configuration

Add new services and automate changes, workflows, approvals, and service catalogs—all without writing a line of code.

Lower Your Administration Costs

Intelligent Service Management gives you a fast, easy, and simple way to add new services and automate changes—without programming. This can dramatically reduce costs and improve operational efficiency.

Enjoy a Full-Featured Service Desk

Intelligent Service Management supports nine Information Technology Infrastructure Library (ITIL) processes out of the box. This way, you benefit from best practices without doing any programming.