White Paper: Inside Chatbots – Answer Bot vs. Personal Assistant vs. Virtual Agent

White Paper
Inside Chatbots – Answer Bot vs. Personal Assistant vs. Virtual Agent

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Download – “Inside Chatbots – Answer Bot vs. Personal Assistant vs. Virtual Agent”

Artificial intelligence has become all the rage as it transforms the customer experience. But, are all artificial intelligence-driven chatbot solutions created equal? Answer bots, intelligent personal assistants, virtual assistants for business, and virtual agents utilize similar technology, but vary in purpose, extensibility, and the value they provide to business and end customers.

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