Redefine Service and Support. The time is right to focus on the role of virtual agents in improving your service experiences. Watch below to see examples of how Luma Virtual Agent can transform support experiences and delight customers and employees.
Email Not Syncing
Luma Virtual Agent leverages natural language processing to provide a conversational and intelligent approach to service management. Watch Luma effortlessly solve a common issue, letting a IT Service Manger solve the more complex problems.
Hardware Upgrade
Better service experiences our an IT Service Desk Manager’s top priority. Providing customers with an intelligent, natural language conversational Virtual Agent interaction, actionable requests and improved self-service.
Mouse Replacement
Deliver great experiences. Help users find answers to common questions easily. Leverage predictive capabilities to anticipate unmet needs.
New Hire Set Up
First impressions are always important, and Virtual Agents can reinforce get what they want with always on help and support for new employees.
Virus Mitigation
Luma enables end users to report issues conveniently by communicating with it using messaging apps and other tools they are familiar with and already utilizing.
