Improving usability with the Jasmine Release

Continuing our cadence of releases, the Ivory release made available this past June is followed by the most current release – “Jasmine.” This release adds significant improvements to both editions of Cloud Service Management™: the Service Desk and the Service... Read more

Ivory Release is a Major Milestone

New Cloud Service Management™ release called Ivory is a major milestone for ServiceAide® Ivory, our most current quarterly release, expands Cloud Service Management into a product line platform that enables us to deliver two products that give organizations affordable choices of a... Read more

Announcing our latest release of Cloud Service Management- Goldfish

New ServiceAide CSM Update Released – Goldfish As of January 28th, 100% of customers are on the latest release – That’s always my favorite thing to say. As someone who managed on-premise products for many years, this was the dream scenario. It’s a great feeling to know that... Read more